From Creative to Agentic AI: Voice AI Leading the Next AI Era
Session Overview
Voice is emerging as one of the most natural interfaces for the age of agentic AI. In this session, ElevenLabs will explore how voice technology is evolving beyond creative content generation and becoming a core interface for intelligent AI agents.
The session will introduce ElevenLabs' end-to-end Voice AI platform: ElevenCreative for creating multilingual voice and audio content, ElevenAgents for building conversational voice agents that can listen, understand, respond, schedule, verify identity, support customers, and handle outbound calls, and ElevenAPI for integrating these capabilities directly into products and services.
Through practical customer use cases, participants will see how Voice AI can support real-world enterprise workflows and how organizations can move from creative AI applications toward agentic experiences that feel more natural, responsive, and human.
Key Topics
- Voice as the new interface in the era of agentic AI
- An introduction to ElevenCreative, ElevenAgents, and ElevenAPI
- How ElevenLabs supports multilingual voice and audio experiences at global scale
- Enterprise and customer use cases for conversational Voice AI
- Q&A on practical adoption and implementation
Speaker
Changhyun Lee works in GTM at ElevenLabs, a global Voice AI company using AI to solve a wide range of challenges across voice and audio.
Before joining ElevenLabs in 2025, he served as a Service Cloud Account Executive at Salesforce from 2022 to 2025, an Account Executive at Zendesk from 2019 to 2022, and a CRM Sales Representative at Oracle from 2017 to 2019.
Drawing on nearly a decade of experience in enterprise software and customer engagement, he focuses on helping organizations understand how next-generation Voice AI can be applied to customer service, communication, and agentic AI experiences.