In the AX Era: Roles of Leaders and Employees

Session Overview

AI Transformation (AX) is not just about adopting new tools. It is the process of reshaping the organization so AI can be used as part of everyday work. Many companies emphasize reskilling to drive AX because it’s hard to keep up with change through external hiring alone. Ultimately, the key is enabling the existing workforce to understand AI and to lead tangible change in the areas they know best.

The most effective starting point is leadership development and company-wide AI literacy. Leaders need to grasp AI’s strategic significance and its business applications so they can set direction, while employees should learn AI literacy to lower psychological barriers to using it. You don’t need deep expert knowledge to benefit from AI. What matters is a solid understanding of the underlying principles—and, more importantly, the mindset to explore how AI could be applied to your own tasks and try it out.

Therefore, the core of employee training isn’t just “learning”; it’s application and internalization. Through practical, literacy-based education, we lower the barrier so anyone can use AI. At the same time, we identify core, high-impact tasks and create internal success stories that others can follow. These early adopters become references inside the company, accelerating wider adoption. In this session, we’ll look at practical ways leaders and employees can use AI in their respective roles, along with concrete case studies on how to spread an AX culture throughout the organization.