How Leading Global and Korean Companies are Driving Business Transformation with Agentic AI
Session Overview
Agentic AI is rapidly emerging as more than just an automation tool — it is becoming an execution partner that drives business growth. However, applying Agentic AI to complex enterprise workflows and turning it into tangible business outcomes is not an easy task.
In this session, we will explore real-world applications of Agentic AI in leading global and Korean enterprises across key business domains such as HR, sales, marketing, procurement, and IT. Through these use cases, we’ll uncover the essential strategies and technical foundations for successfully adopting Agentic AI in enterprise environments.
Drawing from the experience of global leaders like IBM, which achieved cost savings of approximately 4.5 trillion KRW, as well as major multinational companies in the beverage, healthcare, and media & entertainment industries, and top domestic enterprises, this session will deliver practical insights and proven know-how for the successful implementation and utilization of AI Agents.
Speaker
Kim Ji-kwan is the head of Client Engineering at IBM Korea with over 20 years of experience in data analytics, machine learning, AI, and related technical sales. He began his career in the financial sector, working on CRM (Customer Relationship Management) and FDS (Fraud Detection System) analytics and machine-learning applications. After joining IBM, he led technical sales for predictive analytics solutions. Most recently, he has been spearheading IBM’s Agentic AI strategy, focusing on delivering AI agents optimized for enterprise environments.