Agentic Commerce: From Conversational to Autonomous Shopping
Session Overview
Agentic Commerce is the next chapter after chatbots: AI agents that see, speak, and act—anticipating intent, personalizing offers, and executing end-to-end journeys from discovery to checkout to post-purchase. This session discusses how multimodal, agentic AI turns search-and-answer into shoppable moments, embeds checkout where attention lives, and re-architects retail around AI-native workflows. The session presents a practical framework where agentic intelligence, data, payments, attribution, and governance intersect — to scale revenue while preserving brand, customer ownership, and trust.
Speaker
Oliver Tan is Managing Director, Rezolve AI (Nasdaq: RZLV). Former Founder and CEO of ViSenze, he now leads growth and agentic commerce initiatives for Rezolve across APAC, partnering with retailers and platforms to deliver the next generation of AI enabled shopping experiences. An AI entrepreneur before being acquired, Oliver has also delivered AI projects in retail transformation and digital experiences, helping retailers achieve measurable ROIs. In public service, Oliver advocates responsible AI developments, serving in public organisations across AI, intellectual property, and retail.