The Present and Future of Payment in the Age of AI
Session Overview
The rapid spread of AI agents is quickly reshaping the structure of the payments industry. Payment is no longer a simple transaction mechanism — it is evolving into an intelligent service where AI understands customer intent and executes optimal purchases and payments on their behalf. This shift is driving new competition and collaboration among card companies, platforms, big tech, and network operators, reshaping the payment ecosystem as a whole.
This session examines industry shifts and global trends in the AI-driven payment era, focusing on the core technologies and readiness required to implement Agent Pay and the direction the industry needs to move toward.
Key Takeaways
- What risks and new opportunities the AI agent era brings to the existing payments industry
- Key players' Agent Pay strategies and the latest global trends
- Core technology components including MCP, A2A, Know Your Agent, AP2, and authentication/payment infrastructure
- Strategies for building the data, AI, and payment ecosystem ahead, with real-world customer experience innovation cases
Speaker
Sunghee Ahn is an expert who has led AI and data strategy grounded in the data business field. At Shinhan Card, she has driven data-based new business initiatives, expanding the commercial value of data, and currently leads AI innovation built on generative AI, AI agents, AI Pay, and knowledge graphs.
She is particularly focused on proactively sensing global trends in the AI agent space and applying ecosystem-wide technological innovation to financial services — with the goal of expanding a safer and more convenient AI-based financial ecosystem for customers.